Terms & Conditions

Acceptance of Terms

By accessing or using OmniVox services, you agree to be bound by these Terms & Conditions. If you do not agree, you may not use our services. These terms apply to all users of our AI-powered voice solutions for garden centers and plant nurseries.

Service Description

OmniVox provides AI-powered voice solutions designed to support businesses with:

• Customer service automation
• Plant care expertise and recommendations
• E-commerce integration
• Multi-language support
• Analytics and reporting tools

Services may evolve over time, and we reserve the right to add, modify, or remove features.

User Responsibilities

As a user, you agree to:

• Use the service in compliance with all applicable laws and regulations.
• Provide accurate and complete information during setup and use.
• Maintain the confidentiality and security of your account credentials.
• Not attempt to reverse engineer, copy, or otherwise misuse our technology.
• Respect the intellectual property rights of OmniVox and third parties.

Service Availability

We aim to provide continuous service with a target uptime of 99.9%. However, we may perform scheduled or unscheduled maintenance, updates, or improvements that may affect availability. We will provide notice when feasible.

Service Terms

• Services are provided on a trial basis for evaluation purposes.
• Commercial use requires a signed service agreement.
• Trial periods are provided at no cost.
• Pricing and service terms will be discussed directly with our sales team.
• Service terms are subject to change with reasonable advance notice.

Cookies and Tracking Technologies

OmniVox uses cookies and similar technologies to improve our services, enhance user experience, and analyze how our site and voice services are used.

What are Cookies?

Cookies are small text files placed on your device by your browser. They help websites function properly, remember preferences, and collect analytics.

Types of Cookies We Use

• Essential Cookies: Required for the basic operation of our services, such as account login, security, and session management.
• Analytics Cookies: Help us understand how users interact with our website and services so we can improve performance.
• Functional Cookies: Store user preferences and settings to personalize your experience.
• Marketing/Advertising Cookies (if applicable): Used to deliver relevant ads and measure their effectiveness.

Managing Cookies

You can control or disable cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive alerts before new cookies are placed. Please note that disabling essential cookies may affect the functionality of our services.

Third-Party Technologies

We may use third-party analytics and advertising providers (such as Google Analytics) that place their own cookies. These providers have their own privacy and cookie policies, and we encourage you to review them.

Intellectual Property

All intellectual property rights in and to the services, including software, content, designs, and trademarks, are owned by OmniVox or its licensors. You may not use our intellectual property without prior written permission.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to fitness for a particular purpose, merchantability, or non-infringement.

Limitation of Liability

To the maximum extent permitted by law, OmniVox shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability for any claim shall not exceed the amount paid for services in the twelve (12) months preceding the claim.

Indemnification

You agree to indemnify and hold harmless OmniVox, its affiliates, and employees from any claims, damages, losses, liabilities, or expenses arising from your use of the services or violation of these terms.

Governing Law

These Terms shall be governed by and construed under the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in San Francisco, California.

Termination

We may suspend or terminate your access to the services if you violate these Terms, fail to pay fees, or engage in harmful activity. Upon termination, your right to use the services will immediately cease.

Changes to Terms

We may update these Terms from time to time. If changes are material, we will provide notice prior to the new terms taking effect. Continued use of the services constitutes acceptance of the updated Terms.

Contact Information

For questions about these Terms & Conditions, please contact us: