Enabling you to provide excellent customer service
Never miss a call or lead again.
Leverage technology to either assist or lead frontline customer service. Answer questions, recommend products, troubleshoot order issues and drive sales through SMS engagement - all while your team focuses on growth.
POWERING E-COMMERCE LEADERS ACROSS EVERY INDUSTRY
Three Pillar Solutions for
Modern E-commerce
Purpose-built technology that understands your industry's unique challenges. Most of our clients have so many systems that don't connect. We build tools that connect seamlessly and work together to enable you to support your customers, market to your customers and engage with your customers.
24/7 Availability
Round-the-clock AI voice assistance that never sleeps, ensuring your customers can get help with product inquiries and support at any time of day or night.
Multi-Agent System
Advanced multi-agent AI technology that can handle multiple customer conversations simultaneously while maintaining personalized, contextual interactions.
Deep Product Knowledge
AI trained on your complete product catalog providing expert advice, recommendations, and troubleshooting through natural conversation.
Ultra-Low Latency Voice
Industry-leading response time with near real-time responses that feel natural and conversational for seamless customer interactions.
Order Status & Tracking
Instant voice-enabled order lookups and shipping updates, allowing customers to check their purchase status through natural conversation.
Advanced Voice Analytics
Real-time conversation insights and sentiment analysis to optimize sales performance and identify customer preferences with precision.
Consolidate your complex, outdated & confusing solutions!
Stop juggling multiple platforms, integrations, and vendors. Our unified AI solution consolidates everything your e-commerce business needs into one powerful platform.
Ready to simplify your operations and boost your e-commerce efficiency?
Measurable Impact for Your Business
Real results from e-commerce businesses that have embraced AI voice technology. Join the leaders who are transforming their customer experience and bottom line.
Build rich marketing lists and better engage buyers with every interaction
Real-time, knowledgeable responses create exceptional customer experiences
Automate routine inquiries so your team can focus on complex customer needs
Why E-commerce Leaders Choose OmniVox
Increase Sales Opportunities
Never miss a customer call. Capture new orders and upsell recommendations that drive revenue, even outside business hours.
Deliver Expert Product Guidance
Offer customers instant, accurate advice on products, availability, and recommendations that boost purchase confidence.
Serve More Customers at Once
Handle multiple conversations simultaneously, so website visitors and callers both get the attention they need.
Capture and Nurture Leads
Log every inquiry, build customer profiles, and ensure no potential buyer slips through the cracks.
Seamlessly Integrate with Your Systems
Connect directly with POS, e-commerce platforms, and scheduling tools to streamline operations and close more sales.
Scale Effortlessly During Peak Demand
Stay responsive during sales events and seasonal rushes without adding extra staff.
OmniVox transformed our customer service overnight. Our AI agent handles product questions 24/7, and our customers love getting instant, expert advice. Sales are up 35% since implementation.
Frequently Asked Questions
Everything you need to know about implementing AI solutions for your garden center
Still have questions? We're here to help.
Schedule a ConsultationTransparent Plans that Work For Your Business
Choose the perfect plan for your e-commerce business. Our plans include our core AI voice technology with 24/7 uptime guarantee and enterprise-grade security. Contact us to discuss pricing.
OmniVox Core
For Growing E-Commerce Operations
+ $1200 buildout fee
- Up To 3,000 Minutes Included ($.45/Min Overage)
- Advanced Product Knowledge Base
- Premium Voice Quality
- Rich Analytics Dashboard + Reporting
- Professional CRM System Provided
- Ticketing System Available
- SMS Capability
- Email Support
- Dedicated Onboarding Specialist
- Agent Capabilities Including: Order Lookup, Inventory Lookup, Policy Questions, Basic Business Information
- Chatbot With Similar Functionality To Voice Agent
OmniVox Integrated
For Established E-Commerce Brands
+ $2999 buildout fee
- Up To 6,000 Minutes Included ($.30/Min Overage)
- Advanced Product Knowledge Base
- Premium Voice Quality
- Rich Analytics Dashboard + Reporting
- Ticketing System Available
- SMS Capability
- Priority Email Support
- Dedicated Account Manager
- Agent Capabilities Including: Order Lookup, Inventory Lookup, Policy Questions, Basic Business Information
- Chatbot With Similar Functionality To Voice Agent
- Custom Integration Into All Backend Systems (CRM, Ticketing, Etc...)
OmniVox Custom
Fully Tailored Solutions For Unique Needs
Custom Pricing
Book a call to discuss pricing
- Custom Minute Packages Available
- Fully Custom AI Training & Knowledge Base
- White-Glove Onboarding & Implementation
- Custom Voice Personalities
- On-Premise Deployment Options
- Enterprise SLA & Priority Support
- Custom Support + Account Management Plans Available
All plans include setup, training, and migration assistance. Ready to get started? We'd love to chat about your specific requirements.
Ready to Transform Your Business?
Get the help you need to transform your e-commerce business with AI voice solutions. Our expert team is here to guide you through every step of your journey.
Call Our Demo Agent
Engage with the technology to see what it can be like with basic functionality
Speak With an Agent