Privacy Policy

At OmniVox, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our voice agent services.

Information We Collect

We collect information to provide and improve our services. This may include:

• Contact Information: Name, email address, and phone number.
• Voice Interaction Data: Recordings and transcripts to enhance our AI voice services.
• Usage Analytics: Information about how you use our services and performance metrics.
• Technical Data: Device details, browser type, IP address, and network information.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI voice services.
• Optimize and train our algorithms.
• Send service-related updates.
• Respond to customer support requests.
• Detect, investigate, and prevent fraudulent or unauthorized activity.

We do not sell your personal information.

Data Sharing

We may share your information with trusted third-party service providers who assist us in delivering our services, such as cloud hosting, analytics, and security providers. These partners are bound by confidentiality and data protection obligations.

If required by law or legal process, we may also disclose your information to comply with applicable obligations.

International Data Transfers

Your information may be processed and stored in countries outside of your residence, including the United States. Where required, we implement safeguards to ensure your data remains protected in accordance with applicable laws.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy. This includes providing our services, complying with legal obligations, resolving disputes, and enforcing agreements.

Data Security

We use industry-standard measures to protect your data, including encryption, secure data transmission, and regular security audits. Your voice data is processed securely and stored with enterprise-grade protection.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data.
• Correct inaccurate or incomplete information.
• Request deletion of your data.
• Opt-out of marketing communications.
• Request data portability.
• Restrict or object to certain data processing.

To exercise these rights, please contact us using the details below.

Children's Privacy

Our services are not directed to individuals under 13 years of age (or under 16 where applicable law requires). We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated version with a new effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: